The Members LOG-IN is temporarily UNAVAILABLE
If you wish to book an Adviser appointment - Click here or call us on the number below
|
 Problems logging in?
There are a number of settings on your
computer that might be stopping you from
logging in to our members site. Below
are some of the settings that you can
check, which may solve your problem... |
| Check whether your internet
settings allow cookies, because that is required
for the login. To do this click on the "Tools" button
in Internet Explorer and then click on "Internet
Options". Click the "Privacy" tab
and make sure that the setting allows
cookies. All settings will work except
for the very highest, which reads "Blocks
All Cookies". |
| Check
whether you have javascript enabled.
To do this go to the "Internet Options" as
above and click on the "Security" tab.
Click on the button marked "Custom
Level" near the bottom of this box
and scroll all the way to the bottom
of the menu. Make sure that under "Scripting
of Java Applets" the button for "Enable" is
marked. |
| Check the settings on your ANTI-VIRUS
software and your FIREWALL, if you
have one, as these may be blocking
your login. There may be settings
that block cookies or javascript within
these programs so you will need to check
whether these are
on. Because every system is quite different
you should
contact
the vendors/manufacturers of the software
you are using if you need help finding
these settings. Check their website or
phone support for detailed information. |
